AI receptionist for salons and spas

The calls a salon gets

In a salon, the phone rings while your hands are in someone's hair or halfway through a facial. Stopping to answer keeps the client in the chair waiting; not answering may lose the caller. Typical calls include:

• "Do you have a slot at 6 this evening?"
• "How much is a haircut, a hair spa or a facial?"
• "What time do you open on Sunday?"
• "Is my usual stylist in today?"
• Enquiries about bridal and party packages.
• "I need to move my appointment to tomorrow."

What Myna answers and what she notes

Myna answers from the information you give her, in Gujarati, Hindi, English or Marathi, any three per number. She can tell callers:

• your services and the prices you approve;
• your opening hours and weekly holiday;
• directions and landmarks;
• anything else you add to her knowledge, such as which days a stylist usually works.

For everything that needs a decision, she notes the request for you to confirm:

• slot requests, with the service, the preferred day and time, and the caller's name and number;
• requests to move or cancel an appointment;
• package enquiries, callback requests and questions she couldn't answer.

Each request reaches your WhatsApp within a minute of the call ending, with e-mail as backup. You confirm an appointment request with one tap on the WhatsApp message.

What stays with you

• Confirming slots, because only you know who is in the chair and how long each service will take.
• Prices that depend on a look at the client, such as colour for long hair or a bridal package.
• Advice about skin or hair treatments. You decide what Myna never says, and she passes such questions to you.
• Payments and advances: Myna never takes payments.

During your hours, a caller who needs a person is put through to the staff mobile you choose, after Myna saves their details.

Reminder calls when a client is due

On the Growth plan, Myna makes reminder calls. She calls your customers from your list, such as clients who come in for a regular trim or treatment, and notes their request for your staff to confirm. Callers who asked to be called back get the call at the time you choose.

Use reminder calls only for clients who gave you their number and expect to hear from you. Myna's first sentence on every call says she is the computer assistant for your salon.

An example slot request

Myna followed the caller into Hindi, gave the prices the salon had approved and requested the slot without promising it. Recorded calls in each language are on the home page.

Setting it up for a salon

1. Tell Myna about your salon

   Your services and prices, opening hours and weekly holiday, directions, and the questions she should pass to you. About an hour, in the builder or with us on a call.

2. Connect your number

   Your operator forwards calls to Myna when your line is busy, unanswered or your phone is off, so clients keep calling the number they have saved. We switch it on within one working day. Cancel call forwarding at any moment and every call rings on your phone again. If you'd rather have a separate number for Myna, we provide one.

3. Confirm requests on WhatsApp

   Each slot request arrives as a summary. Confirm it with one tap.

Your operator may charge its usual rate for forwarded minutes. Each operator publishes its own call-forwarding codes: Jio lists the codes to switch forwarding off on its help page, and Vi lists the codes to forward calls when you are busy, don't answer or can't be reached, and to switch all forwarding off at once (see Sources below). How Ask Myna works has the steps.

Which plan fits a salon

Prices are for India, exclude GST and are paid month to month with no contract.

Starter

₹2,999 a month for 100 answered minutes. For a salon with a few calls an hour. Transfers go to one staff mobile.

Growth

₹9,999 a month for 500 answered minutes. For a busy phone, with appointment requests taken step by step in your own call flow, and the reminder and callback calls described above.

Setup

Free in the builder, or ₹1,999 one time with us on a call, quoted before you begin. Growth includes setup done with you on a call.

Every answered call counts, rounded up to the next minute, so 100 minutes covers at most 100 answered calls, and fewer if calls run longer. When your minutes run out, Myna pauses and calls ring on your phone as before; we add minutes only when you ask. The pricing page has every plan in detail.

Related pages

• How it worksCall forwarding, languages, and what Myna does and never does.
• PricingPlans, answered minutes, setup and GST.
• Clinics and dentistsAppointment requests, timings, fees and which doctor is in today.
• AI receptionist in IndiaWhat one is, what it costs and what to check before choosing.

Sources

1. Jio, How can I deactivate call forwarding? Jio's codes and app steps for switching call forwarding off.
2. Vi, How to Use Call Forwarding Code to Activate and Deactivate Call Forwarding. Vi's codes for forwarding when busy, unanswered or unreachable, and for switching all forwarding off.

Questions from salon and spa owners